Privacy Policy
1. Introduction
ECE S.A. (hereafter known as “EVOLUA ETANOL”) through this Privacy Policy for Personal Information affirms its commitment to the security and protection of Personal Information, conforming to legislation covering the protection of privacy and the processing of Personal Information particularly covering LGPD - a Lei Geral de Proteção de Dados (the General Law for Protection of Data).
EVOLUA ETANOL is a trader in ethanol which developed its operations as an integrated platform for trading ethanol that is open to all producers, distributors and other agents in the supply chain.
2. The Personal Information that we collect
The Personal Information that we may collect will vary according to the kind of legal relationship you have established with EVOLUA ETANOL. For example, employee, client, partner, service provider, supplier, representative etc.
2.1 Registration Information: Throughout our relationship, we may collect the following information: full name, profession, professional experience, social security number (CPF ), gender, e-mail address, telephone number, address, date of birth.
2.2 Information on Usage: We collect related information whenever you interact with our websites and other digital platforms, or even when you acquire products and/or services. As regards your behaviour on the Internet, we may collect history of pages accessed, the content of these areas and services available on our platforms and in our programs, your language choice and so on. We collect Personal Information related to devices used, particularly IP address, operational system version, type of device, device ID and operational system and its performance, as well as the web browser used.
2.3 Payment and purchase information: We may collect the following Personal Information when there is a purchase of one of our products or services: name of the professional who interfaces with EVOLUA ETANOL, contact information used by the professional, such as: cell phone number, e-mail address, location, and history of the operation carried out, etc.
2.4 Potentially sensitive Personal Information: we may collect this information provided it is strictly necessary to allow us to carry out our activities. For example, information concerning health, biometric data.
3. How the information will be used
See listed below how the Personal Information will be used:
3.1. To carry out business, fulfill contractual obligations and service provisions laid out in an our corporate purpose;
3.2. For registration, and general update of your registration;
3.3. To relay information on services, products and marketing. To send out questionnaires, forms and inscriptions (questions and answers) within the confines of what is contractually and legally permitted;
3.4. In order to improve how we operate, with our end objective being the improvement of processes for our clients, suppliers, partners and/or employees, aligned with the relative treatment of each;
3.5. To evaluate the performance of our communication campaigns and our messages, and to personalize marketing campaigns in accordance with the inferred profile of our users;
3.6. To correct and solve technical problems related to the performance of our services, products and systems;
3.7. To improve your browsing experience on your device/browser on our sites and applications, as well as to guarantee the ideal performance of the service in different devices and browsers;
3.8. To process payments of or receipt for services;
3.9. To meet legal and regulatory obligations, or those arising from subpoenas from the Public or Judicial Authorities;
3.10. To propose or defend legal or administrative actions;
3.11. To mitigate the risks of abuses, unknown / unauthorized access of the users account and to prevent and detect incidents of fraud;
3.12. To protect the life of the safety of the user or third parties.
4. Sharing Personal Information
4.4. EVOLUA ETANOL may share Personal Information with companies under its control and their controllers, and if necessary with suppliers to undertake its operations and/or fulfill its contractual obligations, such as:
- Administrative support service providers required for the operation of our activities;
- Technological infrastructure service providers required for the operation of our activities;
- Marketing and publicity service providers; and Payment Processing Companies;
4.2. To judicial authorities and the police on presentation of a warrant, or to fulfil legal or regulatory obligations.
4.3. To carry out the sharing of information with third parties, we will observe the applicable privacy legislation. These third parties will be obliged, under contractual obligations, to uphold confidentiality and security.
Under some circumstances, yet always observing the legislation in force at the time, we may be legally obliged to share Personal Information respond to inquiries from the proper authorities.
5. As to the security of your information
5.1. When processing Personal Information, we implement security measures considered appropriate to protect it, such as:
- Access to database restricted to authorized companies and professionals.
- Monitoring access to internal systems.
- Adopting preventative procedures against breaches in information security, as well as remediation techniques and crisis management.
EVOLUA ETANOL strives to protect Personal Information under its care, but there is no guarantee that this data is immune to unwarranted access from those with malicious intent.
6. Rights of the Holder
The Personal Information holder has the following rights in relation to their data, as far as such rights are recognized by the applicable laws:
- Confirmation of the existence of the processing of information: confirmation of the existence of the processing of information:
- Access to the Information: access to the Information collected by us;
- Correction of Information: request for the correction of entries that contain incomplete, out-of-date, or erroneous information.
- Anonymization, blocking or elimination of information: Anonymization, blocking or elimination of unnecessary and excessive information. The opportunity to anonymize will be evaluated, taking reasonable and available technical means into consideration when processing information and with the guidance of the National Authority for the Protection of Personal Information (ANPD);
- Portability: the Portability of Personal Information upon receipt of an express requisition, in accordance with the regulation of the national authority.
- Deletion of Information: the deletion of Personal Information handled with the consent of the holder, except in cases prescribed in current legislation, in this way, subjected to the local legal requirements, we may maintain Personal Information in the following cases: (i) if we are legally obliged to maintain it, (ii) to fulfil the laws and/or regulations which determine such things, (iii) to exercise or defend legal suits; and (iv) it is necessary to keep control of the information for public health reasons.
- Further details on sharing information: receipt of details of your Personal Information shared with public or private organisations; and
- Revocation of consent: consent can be revoked at any time, on express request by the holder.
The procedure for revoking consent will always be free and easy; It is possible to exercise these rights by getting in touch with us through a request sent to the following e-mail address: dpo@evoluaetanol.com.br
7. Cookies
7.1. Cookies are small data files that are stored in the device that you use to access our services.
To make our site more user friendly: we store the browsing history of our clients and study the best format for menus and links in order to provide a better continuous browsing experience.
To provide personalized content: we store the user's preferences, language choice, and information on the device and browser.
To improve our services: we use cookies to measure the traffic on our sites and data points, and occasionally exhibit different versions of content for you.
For security reasons: we use cookies to authenticate your identity in more sensitive uses and confirm if you are connected to some site, application or in one of our operational systems.
To obtain metrics about your experience in our websites and applications.
7.2. It is possible to see the our cookies in your browser's settings, which allow you to delete them or block them. The links below Show you the most popular browsers, and where you can find further details on how to deactivate or delete cookies
8. Minors’ Information
8.1. We do not intentionally collect Personal Information of children under the age of 16.
8.2. If you are a parent of a minor and know that your child is supplying Personal Information to EVOLUA ETANOL, please get in touch with us through the form that is available at the electronic address or through the e-mail dpo@evoluaetanol.com.br.
8.3 If we do discover that we have collected Personal Information of a minor (under 16 years old), we will take reasonable measures to remove it.
9. International Transfer of Information
9.1. Should we be obliged to execute an international transfer of Personal Information, we will adopt governance measures to guarantee that the service providers responsible for operations and maintenance of our services and systems that handle Personal Information outside the country, do so only in countries whose legislation offers the level of Personal Information Protection that is compatible with that prescribed by the Brazilian law.
10. Storage of Personal Information
10.1 We shall only store your Personal Information for the period necessary to achieve the ends informed in this Privacy Policy.
11. Helpline
11.1 We would like to inform that the DPO (Data Protection Officer) is Carlos Eduardo Custódio, from Kindra, responsible for acting as the communication channel between Evolua, the holder of the data and the National Authority for Data Protection. If you have any additional doubts on how your personal data is handled, please forward a message to the e-mail: dpo@evoluaetanol.com.br.
12. Alterations in our Privacy Policy
12.1. We may occasionally make some changes to our Privacy Policy.
12.2. When we make key changes in this policy, depending on the circumstances, we may post a notice on our site.